Field Service

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Onsite 24/7 Control Systems & Automation Engineering Support

Whether facing a costly disruption or seeking preventative maintenance, RT Engineering provides unparalleled field support to keep your lines running and give you a competitive advantage. With 24-hour service, RT deploys our factory-trained engineers that are prepared to make your problems theirs.


Startup Service

Control systems built by RT undergo thorough testing before being delivered. Once installed, an experienced RT field engineer will work with your engineering and production personnel to ensure your operation runs smoothly, safely, and according to specifications.

 
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Free Machine Audit

RT will visit onsite and perform a machine audit process to evaluate and suggest areas of improvement in uptime, throughput, quality, or data communication. You will be presented with a report detailing changes to consider and how RT can support projects, if needed.

Spare Factory Parts

RT provides a broad selection of AC and DC motors and drives, control accessories, and other factory parts, both for normal operating conditions or for emergency situations. Additionally, experienced representatives can advise you on the appropriate part for your important application.

 
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Industrial Control Problems

Are you experiencing any challenges with your control systems? RT not only builds control systems but services them as well. RT is expert in drives, PLC’s, and motors, including AC or DC, digital or analog, and is experienced with most major brands such as Yaskawa, Control Techniques -A Nidec Brand, Marathon, Vacon, LG, Baldor, Allen Bradley, Siemens, SEW Eurodrive, and many others. Typical industry applications include paper, wire, film, plastic, medical devices, pharmaceuticals, and applications involving motion control processes.

Preventative Maintenance

RT Engineering offers a comprehensive preventive maintenance program tailored to fit your schedule, your control products and applications. Trained engineers inspect drives, motors, interface devices, networks, fans and system components, cleaning where necessary to ensure proper operation and to prevent overheating. Get the most from your equipment and avoid costly disruptions, especially during warm summer months by calling RT.

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Training

As the saying goes, “Teach a man to fish, and feed him for a lifetime.” RT offers hands-on training either onsite or at the RT facility. Programs cover programming, maintenance, diagnostics and repair of drives and drive systems. Invest in your maintenance and operating personnel to maximize productivity and avoid control system breakdowns.